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Shipping Policies

FREE Shipping

Except for bulk orders, military items, and where noted, shipping is included in the price of most orders. 

Importation tariffs, where applicable, are the responsibility of the end user.

P.O. Boxes and APO / FPO

We can NOT ship to P.O. Boxes. 

We can NOT ship to APO / FPO addresses.


Shipping Time

FREE shipping option (7-15 business days for delivery)

– or –

EXPEDITED shipping option (5-7 business days for delivery) which has a $29.00 per item surcharge.

Please note that business days do not include weekends or holidays.

Certain countries have a $15 per item delivery charge


Products are shipped via DHL. Orders to areas not served by DHL will be sent by an alternative express air carrier (UPS or TNT).

Tracking is updated once packages clear customs. 

Following payment, your order will reflect the following stages:

  • Processing: Order preparation, testing, and packaging.
  • Freight Transport: Order has been picked up and is in transit to the port for shipment / air carrier acceptance.
  • Shipped: Your order has been accepted by the air carrier and is on its last leg of delivery (tracking is issued at this point).

If it has been longer than the quoted delivery time, or for questions regarding shipping please feel free to contact us.


*During heavy shipping periods such as November, December, January, and February, orders may be delayed an additional 1-5 business days. During these periods we typically do not offer expedited services.

*If you live in a rural area outside of metropolitan delivery routes, orders may be delayed an additional 1-2 business days.


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