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F.A.Q.

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How much is shipping?

All prices quoted on our website include FREE Shipping except where noted (high power cell phone jammers, prison units, and VIP / Military jammers do not qualify for free shipping).

When will my order ship?

Please allow up to 3 business days for order processing. After processing time please allow up to an additional 3-5 business days for product delivery. Please note that while we ask that you allow up to 10 business days for delivery, most products arrive much sooner. See About Us for additional information.

Can I get my order FAST?

At checkout you may choose the FREE shipping option (7-10 business days for delivery) or the FAST option (3-5 business days for delivery) which has a $19.50 per item surcharge.  From time to time the FAST option may be suspended due to conditions beyond our control to meet delivery time frame quotes.

Do I need a portable or a fixed unit?

While our portable units can be used constantly and while charging, if your application requires constant-on use much more than intermittant use, a fixed location cell phone jammer is the better choice.

How do you ship orders?

All orders are shipped 2 day air via DHL. If DHL does not deliver to your area, we will ship using 2 day air UPS or TNT, depending upon your country / location.

Is my product covered by a warranty?

ALL products carry a full one (1) year warranty.

How do your products work?

We're glad you asked. To learn more please feel free to browse our articles.

I live in ______, is it O.K. to use your products here?

We ship products worldwide.  As such we do not provide legal opinion on the various regulations for individual countries, states, and municipalities. Please check your local regulations before ordering and use of products.

Do you accept returns?

No. Unfortunately due to abuse, we no longer accept returns for credit - however - ALL products carry a 1 year warranty from date of purchase to work as advertised.  In the unlikely event of a faulty product, we will repair or replace your defective item under the terms of our Returns Policy to insure you have the quality professional cell phone jammer that you ordered. We also cover our products beyond one year with a limited lifetime warranty.

I'm a reseller / government contractor / educator - quantity discounts?

Please see our Contractors, Government and Wholesaler page. Please contact us directly for government, educator, and law enforcement discounts.

I love my new product!

We always appreciate feedback from our customers! Please take a moment to write a review of your product.  Simply go to the product page and click <write a review>, or Email us a testimonial to be included on our Customer Testimonials page.

Where can I find order status?

You can find your order status by logging in to your account.  Please note that FREE shipping items take 7-10 business days to arrive.  Expedited orders are delivered in 3-5 business days.  Business days do not include weekends or holidays.  If your tracking information has not yet been updated, then your order is likely awaiting customs clearance, and you should contact support for further information if it has been longer than 10 business days.


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